Workforce management

Client

QVALON

Role

Product Designer

Team

6 Engineers, 1 Product designer, 1 Product Lead

About QVALON

QVALON is a compliance management platform that specializes in helping grocery retailers streamline their operations, improve compliance, and ensure quality control. QVALON is a B2B app.

Website

✤ Problem

No Time Tracking System Causes Issues

Right now, there's no proper way to track the time employees work. This creates problems because retailers can't be sure about accurate work hours, making it tough to pay employees correctly. It also makes planning work schedules and assigning tasks a bit of a guessing game. The absence of a dedicated time tracking system poses a significant challenge to operational efficiency within the organization.

✤ results

✤ work examples

✤ Goal

Implement an efficient time tracking system for improved Workforce Management to increase User Satisfaction

Establish a reliable and user-friendly time tracking system within the organization to accurately record employee work hours. This initiative aims to enhance operational efficiency by ensuring precise payroll processing, facilitating effective workforce planning. The goal is to implement a solution that is easy to use, reduces manual errors, and provides valuable insights into employee productivity, contributing to a more organized and efficient work environment. And additionally build BRAND TRUST.

✤ Design Process

✤ Goal

Implement Gantt charts for enhanced project planning and management efficiency to increase Productivity and User Satisfaction

Empower teams with a clear and intuitive tool that allows for easy planning, tracking, and coordination of tasks. To achieve this, we aim to:

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Design a feature that allows users to easily assign tasks to team members within the Gantt chart.
Implement drag-and-drop functionality for seamless resource allocation adjustments.
Develop features that enable users to easily adjust task durations within the Gantt chart.
Implement functionality for real-time modification of task dependencies to reflect changes accurately.

✤ Design Process

✤ Research

Identifying users' roles and understanding their problems

For Gantt charts we used 2 Roles: Employee, Manager

Competitive Analysis

I closely examined industry leaders such as GantPRO, Monday, Paymo, Teamgantt. In this section, I will share valuable insights from this analysis, shedding light on what makes these apps successful.

💡 Key Takeaways

The main findings show importance of task understanding and planning, the essential need for clear communication and collaboration, the importance of balancing adaptability with stability. From Competitive Analysis:

The feature should have the ability to export to PDF, PNG, Excel, or CSV files for convenience. Only GantPRO has it.
The ability to compare original timeline projections with the actual timeline of the project with a baseline report is a very useful tool for analyzing and budgeting. Few company has it

User flow for editing chart

In this project, after discussions with the analysist and developer teams, we decided to take a non-trivial approach to editing due to . Typically only one or two managers can edit the Gantt. While one person is making changes to the Gantt chart, another person can observe and receive notifications.

✤ Research

Identifying users’ roles and understanding the problem

As QVALON B2B app it’s important to know users’ roles and their responsibilities. For WFM we used 3 Roles: Employee, Store Director, COO

💡 Findings

The main findings show that people really need a system that gets attendance right, makes data entry easier, improves communication, shifts from paper to digital, and allows for easier oversight with a user-friendly interface.